• Worked in Access Imagination as Design Consultant major duties are to provide customer service and generate sales from the fresh and existing Leads. Entertain the Clients of USA, UK, Australia, Canada and Europe for Logos, Websites, Domain/Hosting, Stationery and Video Animation etc. Assist them for their Designing needs on Phone/Chat or Email. Avoiding the sales cancellation and making successful efforts in order to lower the percentage of cancellations and refunds. Additionally, manage the sales and support team also responsible for meeting the sales targets through effective planning and budgeting. Setting the targets for the sales and support representatives and ensure the targets are realistic and achievable. Assist in the hiring process.
•Worked in CUBEXS Weatherly Cloud pvt LTD. as Design Consultant major duties were to provide customer service and generate sales from the fresh and existing Leads. Entertain the Clients of USA, UK, Australia and Canada for Logos, Websites, Domain/Hosting, Stationery and Video Animation/Explainer Video etc. Assist them for their Designing needs on Phone/Chat or Email. Avoiding the sales cancellation and making successful efforts in order to lower the percentage of cancellations and refunds.
As a Design Consultant major duties are to provide customer service to the Clients from USA, Australia and Canada for Logo/Website Designing on Phone/Chat or Email. Avoiding the sales cancellation and making successful efforts in order to lower the percentage of cancellations and refunds.
As an Executive major duties were to provide customer service to the clients from Middle East, North America or Canada on Phone/Chat or Email (through CRM). Negotiation and meeting Customer’s needs.